Corrections · UK working days

Did we get it wrong? Tell us.

MayTally is information and guidance, not a guarantee you will get a payment and not advice from HMRC or DWP. If a figure, a rule, or a safety grade looks wrong, send the official source and we will check it.

How quickly we look

You get a reference number as soon as this form is sent. That is the acknowledgement. A person then takes a first look within the times below, counted in UK working days (Monday to Friday, London time).

First-look times by type of report
What you reportFirst look
Safety or recall1 UK working day
Calculator or published rate2 UK working days
Guides and everything else5 UK working days
  • If we were wrong, we correct the page and keep your reference against that change.
  • If we were right, we say so — and email you only if you leave an address.
  • This is not a benefits claim, an appeal, or a personal recalculation service.
What looks wrong?

A path such as /calculator/result or /safety.

At least 20 characters. Quote the official rule if you can. Do not send a National Insurance number, bank details, or a child’s full name.

An https:// link, preferably GOV.UK, NHS or OPSS.

Used only to reply about this report. Leave blank for no reply.

Do not send medical questions or ask us to decide a claim. Check GOV.UK benefits and product recalls for the official position.