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Credit reference agencies and baby club sample data in the UK: what is the link?
What did the ICO find about Bounty and Equifax?
On 12 April 2019 the BBC reported an ICO monetary penalty of £400,000 against Bounty (UK) Limited for sharing personal information belonging to more than 14 million people. The ICO’s later data-broking investigation report lists that April 2019 Bounty fine among four broker penalties issued under the Data Protection Act 1998.
Swipe sideways for the full table
| Fact on the record | Detail as reported |
|---|---|
| Who was fined | Bounty (UK) Limited, the pregnancy and parenting club |
| Penalty | £400,000 under the Data Protection Act 1998 (then maximum £500,000) |
| Volume | About 34.3 million records shared from June 2017 to April 2018, affecting more than 14 million people |
| Recipients named | 39 organisations; BBC and ICO reporting named marketing agencies Acxiom and Indicia, the credit-reference agency Equifax, and Sky |
| How Bounty collected the data | Apps, website, cards in merchandise packs, and new mothers in hospital |
| What Bounty said afterwards | It had ended relationships with all data brokers, kept fewer records for less time, and trained staff |
The ICO said Bounty was known as a pregnancy club while few people knew it also supplied data to third parties for direct marketing, and that it had not been open about what would be done with the data. Hospital bedsides and pack claim cards were collection points, not a credit application.
Do credit-reference agencies still hold marketing files?
Yes, as a separate product from the statutory credit file. Which?’s May 2024 investigation found all three major UK CRAs — Experian, Equifax and TransUnion — still run some form of marketing service. TransUnion’s was the most limited (validation and identity matching). Equifax modelled a few extra characteristics. Experian held the broadest set of modelled “propensities” and segmentation brands (Mosaic and Financial Strategy Segments).
Which? is clear that credit information or transactions are not handed straight to marketing clients as a raw credit dump. Equifax and Experian take name and address from the credit side and derive household facts. Equifax told Which? it does not use that credit-derived data for direct marketing and does not sell email or telephone marketing lists. Experian treats CRA-origin name and address as “non-prospectable” for clients who do not already hold it.
The ICO’s 2020 CRA investigation, summarised in the same data-broking PDF, found invisible processing for marketing. Equifax and TransUnion changed products. Experian received an enforcement notice and later won parts of a tribunal appeal about how it tells the 51 million people on its Consumer Information Portal; the tribunal still required notice to about five million people whose data had come only from other sources such as the open electoral register.
Does a 2026 sample card still go to Equifax?
Not on the 2019 notice, and not unless a live privacy policy names a CRA as a recipient. Bounty told the BBC it had ended broker relationships after the penalty. MayTally has not seen a current UK baby-club notice that lists Equifax, Experian or TransUnion as a sample-pack destination. Absence from a notice is not a promise about every partner in a chain. It is a reason to read this year’s wording instead of repeating 2018.
Which? still warns that competitions, offer websites and “lifestyle clubs” are common sources for data brokers. A 2026 reward-site tick can feed a marketing file without ever touching a credit score. That is a different pipe from the historic Bounty-to-Equifax feed.
Official records show a 2017–18 Bounty sharing arrangement that included Equifax. Official records do not show that a sample signup you complete today is sent to Equifax unless that signup’s own notice says so.
How do I opt out of CRA marketing without touching my credit file?
- Mark the CRA marketing file non-prospectable Which? (30 May 2024) lists Experian at experian.co.uk/cip, Equifax at equifax.co.uk/ein, and TransUnion via [email protected]. Those pages are for marketing services, not for freezing a credit report.
- Take your name off the open electoral register The open register is sold for marketing. The full electoral register is not. GOV.UK’s register to vote service is the route Which? cites. Opting out of the open register does not affect the right to vote.
- Object to direct marketing at the club that took the card The ICO’s right to object cannot be refused when the use is advertising or marketing aimed at you. Start with the club’s privacy contact, then a complaint to that organisation, then the ICO.
- Ask for a copy if you want to see the marketing file A subject access request can show what a CRA holds for marketing. Which? found Equifax’s process slow and easy to abandon. That difficulty does not cancel the right.
In shortIn short: a sample card once sat next to a CRA marketing feed because Bounty sold membership files to Equifax. That is a closed enforcement case. CRA marketing files still exist. Opt out of those files and of the open register. Do not treat a 2026 nappy sample as proof that Equifax has a new copy of your baby’s date of birth.
Questions parents ask
- Did filling a hospital Bounty card affect my credit score?
- The ICO case was about marketing data, not about opening a credit account. A historic share with Equifax’s marketing side is not the same as a missed payment on a credit file. Which? still separates the statutory credit function, which you cannot opt out of, from marketing services, which you can mark non-prospectable.
- Is Equifax still buying baby-club lists?
- The 2019 notice described sharing that stopped in April 2018, and Bounty said it had ended broker relationships. No live UK baby-club notice checked for this page named Equifax as a current recipient. Read the notice on the form you are holding.
- If I opt out of CRA marketing, can I still get a mortgage quote?
- Which? says you cannot opt out of the core credit-referencing function that lenders use. The non-prospectable flag is aimed at marketing lists. Mortgage and credit checks use the other file.
- Was Emma’s Diary part of the same ICO sweep?
- The ICO data-broking PDF lists a separate August 2018 penalty of £140,000 against Lifecycle Marketing (Mother and Baby) Ltd, trading as Emma’s Diary, alongside the later Bounty figure. That is a second historic parenting-data case, not a current sample-to-Equifax pipe.
Sources
Official pages first. If this page and the official page disagree, the official page wins.
- BBC News — Bounty pregnancy club fined £400,000 over data handling — checked 10 September 2026
- ICO — Investigation into data protection compliance in the direct marketing data broking sector — checked 10 September 2026
- Which? — How credit reference agencies make you the product — checked 10 September 2026
- Which? — From property to pets, what data does Experian collect about you? — checked 10 September 2026
- ICO — The right to object to the use of your information — checked 10 September 2026
- GOV.UK — Register to vote (open register opt-out) — checked 10 September 2026
This is information, not a guarantee of any payment, and not medical, legal or product-safety advice for your home. Prices and rules change; figures carry the date they were checked. Recall status comes from official records only — a product we cannot find is not a safety all-clear. Tell us if we got a fact wrong.