Guides · Freebies · Change of address
How do I change a baby club address after moving out of my grandparents' house?
Why does nan still get packs after we have a flat?
Clubs post to the address they hold, not to where you sleep. Emma's Diary's gift-pack pages say they need details and an address so they can send samples, and that pack vouchers are collected in store at Boots or Argos after you join. If the account still shows nan's house, new mail and leftover partner lists keep using that door.
This is an address hand-off, not a due-date correction. Changing the date on an account does not move the letterbox. You need the club profile updated and a suppression at the old house for mail already in other firms' files.
How do I change the address inside each baby club?
- List every club that used nan's house Check welcome emails, apps and pack vouchers. Typical names include Emma's Diary, Bounty and Boots Parenting Club, plus any partner club ticked at signup. Each one is a separate controller.
- Open the profile and edit the postal address Use the same email the account was opened with. Emma's Diary's pack journey is: join the club, log in, download or scan the voucher. The address on the membership is what later post follows. Boots Parenting Club sits on the Advantage Card — change personal details on the card account, not only the app home screen.
- Ask the club to suppress the old address A profile edit stops new packs. Partner lists copied earlier may still hold nan's postcode. Send the club's privacy email an Article 21 objection for the old address, naming the previous occupier if mail is in mum's name.
- Tell nan which names to watch for Leftover envelopes may still use mum's name, the baby's name, or "The Occupier". MPS can register a previous occupant's name at the current address; it cannot clean occupier mail.
What does MPS say about a new address and an old one?
The Mailing Preference Service registration pages, and its consumer FAQ, treat a move as two jobs. If you do not want unsolicited direct mail at the new home, register your name and the new address. You can also register your name at a previous address, and register a previous occupant at the house you now live in.
Swipe sideways for the full table
| MPS option (published wording) | When to use it after leaving grandparents | Published wait |
|---|---|---|
| Register my address details to be removed from mailing lists | Your name at the new flat, so new lists do not start again | Citizens Advice: up to 4 months fully effective; MPS homepage: up to three months |
| Register my previous address | Your name still printed on catalogues heading to nan's house | Same MPS / Citizens Advice waits |
| Register a previous occupier at my current address | Nan uses this if leftover mail is in mum's name at her door | MPS FAQ: allow 4 months for a previous-occupant registration to take effect |
| Baby MPS (BMPS) | Baby-product mailings still using either address | Updated daily; non-DMA senders may need a direct notice |
MPS will not stop mail from companies you are a customer of, or mail you requested. A club that still has an active membership at nan's address needs an account change or a direct objection, not only an MPS listing.
How do we stop leftover mail at the old house?
Citizens Advice: write to the named sender with your full name and address, the date, and: "Please stop processing my personal data for direct marketing purposes in accordance with Article 21 of the General Data Protection Regulation." Give a reasonable stop date. Article 12 says they should do this within 1 month.
For unaddressed leaflets at nan's door, Citizens Advice points to Royal Mail's Door to Door opt-out (form by post; 0345 266 0858 / [email protected]). Unaddressed Royal Mail leaflets should stop within 6 weeks of them receiving the form, for 2 years. That opt-out is the household's choice — ask nan before you file it.
If an envelope has a return address, Citizens Advice says you can mark it "unsolicited mail, return to sender" and post it without paying. That is a signal to one sender, not a change of address.
In shortChange each club profile to the flat first. Then MPS-register the new address, the previous address, and any leftover name at nan's door. Article 21 letters catch named clubs that still treat themselves as your customer. Occupier envelopes sit outside MPS.
Questions parents ask
- Is updating one club enough?
- No. Each club and each partner you ticked is a separate controller. Emma's Diary, Bounty and Boots do not share one change-of-address file. Open every welcome email and edit that profile.
- Can nan register my name at her address after I leave?
- Yes. MPS says you can register a previous occupant's name at the current address, and that this reduces unsolicited direct marketing in that name. Allow the published 4-month wait before treating leftover mail as a failed registration.
- Will Royal Mail forward baby-club samples to the new flat?
- A Redirection is a paid Royal Mail product for mail addressed to you, and it is separate from MPS. Club marketing lists will keep using the old address until the club or MPS file is updated. Do not rely on Redirection as the only step.
- What if the leftover mail says The Occupier?
- MPS cannot clean occupier or homeowner mail. Use a direct request to the sender and, if nan agrees, Royal Mail's Door to Door opt-out for unaddressed leaflets.
Sources
Official pages first. If this page and the official page disagree, the official page wins.
- Emma's Diary — Get your free gift packs — checked 10 September 2026
- MPS — Consumer registration (new address, previous address, previous occupier) — checked 10 September 2026
- MPS — Home (occupier and timing limits) — checked 10 September 2026
- Citizens Advice — Stop getting junk mail — checked 10 September 2026
- Baby Mailing Preference Service — checked 10 September 2026
This is information, not a guarantee of any payment, and not medical, legal or product-safety advice for your home. Prices and rules change; figures carry the date they were checked. Recall status comes from official records only — a product we cannot find is not a safety all-clear. Tell us if we got a fact wrong.