Guides · Freebies · Erasure
How do I request deletion after claiming baby samples in the UK?
Is a footer unsubscribe enough to delete the file?
No. The ICO treats objecting to marketing and erasure as different rights. A footer link usually stops emails and leaves a suppression list. Emma’s Diary’s data FAQ says cancelled memberships are suppressed. If you want the sample-claim record removed, you have to ask for erasure in those words.
The ICO’s public erasure page lists when the right applies, including: the organisation no longer needs the data for the original reason; you withdraw consent; you have objected and your interests outweigh theirs; you have objected to direct marketing; or the data was used unlawfully.
For the longer split, see unsubscribe is not deletion. This page is the how-to: who to write to after a pack claim.
How do I send an erasure request after a sample claim?
You do not need a solicitor. The ICO says you can write to any part of the organisation. A privacy inbox or published data-subject-rights form is the shortest path because it is built to log the one-month clock.
- Name the right Write “Right to erasure” and the date. Give the email, postal address and baby-club account name you used on the claim so they can find the file.
- Say whose data you mean List your fields and the baby’s fields (name, date of birth, gender) if you typed them. If you hold parental responsibility, say so. The ICO’s children’s guidance treats those fields as the child’s data.
- Say you want deletion, not only an opt-out Quote that you want personal data erased. If you also object to marketing, say that too — organisations may still keep a short suppression record.
- Use the published form where there is one Danone’s UK data-subject-rights form includes a “Baby Club Member” option and brands such as Aptamil and Cow & Gate. Nestlé SMA’s notice gives [email protected]. Your Baby Club’s FAQ links an account-deletion page.
- Ask who else was told The ICO says the organisation should tell others it shared the data with about the erasure, unless that would be impossible or disproportionate, and must tell you those recipients if you ask.
ICO timescale: one calendar month to respond. They can take up to two extra months for a complex request if they tell you why within the first month. The clock starts when they have enough ID, if they need it.
Where do formula and nappy clubs publish a deletion route?
Swipe sideways for the full table
| Organisation | Published route | What the page offers |
|---|---|---|
| Danone (Aptamil, Cow & Gate and other Specialised Nutrition brands) | https://www.danone.com/gb/en/legal-pages/contact/dsr-form.html | Webform for data-subject rights, including Baby Club Member and “what personal data Danone has about me” |
| Nestlé SMA Nutrition | [email protected] or Data Protection, Nestlé UK&I Legal, Haxby Road, York YO31 8TA | Access, correction, deletion and objection; [email protected] for the brand inbox |
| Your Baby Club | Account-deletion link on its FAQ | Deletes the club account; partners you already claimed still need their own request |
| Any other club | Privacy notice “contact” or “data protection” line | No magic words required; ICO supplies a template letter |
If the brand that posted the nappies is not the club that collected the form, write to both. A partner who already received a copy is a separate controller.
When can they refuse, and what do I do next?
The ICO lists exemptions — for example a legal duty to keep records, or data needed for a legal claim. They should still reply and explain. They can also refuse a request they call manifestly unfounded or excessive, but they have to justify that.
If you are unhappy, the ICO says to complain to the organisation first. They should acknowledge a data-protection complaint within 30 days. After that you can complain to the ICO. MayTally does not run that complaint for you.
In shortWrite “right to erasure”, name the adult and baby fields, and use the brand’s DSR form or privacy email. ICO time is one calendar month. Unsubscribe alone does not delete the sample file.
Questions parents ask
- Do I have to use the ICO’s template letter?
- No. The ICO says there are no required words. Its template is a convenience. A short email that says “right to erasure”, identifies you and lists the baby fields is enough to start the month.
- Can they charge me?
- The ICO says not in most cases. A fee is only allowed if they decide the request is manifestly unfounded or excessive, and they must justify that.
- Will they delete the baby’s date of birth automatically when I close the account?
- Not always. Nestlé’s SMA notice says some data may be kept to meet legal or contractual duties after a deletion request. Ask them to confirm which baby fields were erased and which, if any, remain on a suppression or legal file.
- Should I also send a subject access request?
- A SAR tells you what they hold and who they shared it with. Erasure asks them to delete it. Many parents send the SAR first so the erasure letter can name the partners. See SAR after a baby sample pack.
Sources
Official pages first. If this page and the official page disagree, the official page wins.
- ICO — Your right to get your data deleted — checked 10 September 2026
- Danone UK — Data subject rights request form — checked 10 September 2026
- SMA Baby — Nestlé privacy notice — checked 10 September 2026
- Your Baby Club — FAQ — checked 10 September 2026
- ICO — What data protection rights do children have? — checked 10 September 2026
This is information, not a guarantee of any payment, and not medical, legal or product-safety advice for your home. Prices and rules change; figures carry the date they were checked. Recall status comes from official records only — a product we cannot find is not a safety all-clear. Tell us if we got a fact wrong.