Guides · Baby monitors · Stairwell dead spots
Why does my baby monitor cut out on the stairs in a terrace?
Why do the stairs drop a monitor in a terrace?
In a two-up two-down the stairs sit in the middle of the brick sandwich. The parent unit leaves a clear bedroom, turns through a narrow well, and only then reaches the hall. BT says any obstruction cuts the published indoor range, and that the amount of walls between the units matters. A stair soffit, a closed door and the hall wall are three barriers on a short walk.
Which? records when picture and sound deteriorate as testers move through three rooms. Your stairwell is the room nobody names: you pass it in three seconds with a basket of laundry, and that is exactly when the link dies.
How do I test the top, half-landing and foot?
Keep the camera in the front bedroom. Do not 'help' the test by walking the parent unit into the back bedroom next door — that is a different, easier path.
- Top of the stairs Stand on the landing, parent unit at hand height, stair door as it will be at night. Confirm a clean baseline.
- Half-landing Stop on the turn. Hold still for ten seconds. Write down freeze, delay, audio break or a beep. This is the first stair result.
- Foot of the stairs Stand on the hall floor facing up the well, then turn toward the kitchen. Two results: looking up, and looking through the hall wall.
- Closed then open Repeat the three stops with the stair door closed and open. Night-time is usually closed.
- One-metre rule If it beeps, BT says move the units closer — but not closer than one metre, or you get the feedback squeal. Check the battery icon before you blame the stairs; the same beep is also BT's low-battery and 'baby unit off' alert.
Keep cables and the camera a metre from the cot and out of reach. A stairwell fail is not a reason to clip the camera to the cot rail.
What should I record at each stair stop?
Swipe sideways for the full table
| Stop | Door | Record |
|---|---|---|
| Top / bedroom landing | Closed | Clean / delayed / beep |
| Half-landing | Closed | First drop? Which — picture, sound or both |
| Foot, facing up the well | Closed | Link held / lost |
| Foot, facing the hall | Closed | Link held / lost |
| Same four stops | Open | Whether the door was the extra wall |
Can I improve a stairwell dead spot without moving the cot?
Placement changes only — the sleep space stays put.
- Aim the camera down the landing, still a metre from the cot, so the first wall is the stair door rather than the chimney breast.
- Hold the parent unit up, not in a pocket against your body.
- Retest a metre from the router if it lives under the stairs — BT lists modems/routers with microwaves and TVs.
- Do not wedge a fire door open to 'keep signal'. Log the closed-door result and stand where the link still holds.
Is a stairwell cut-out the same as mute or a low battery?
Not always. BT lists three beep causes: baby unit off / no connection, units too far apart, and parent-unit battery low. Mute is a separate state — BT says a muted speaker shows a muted-speaker icon and the lights can still flash. On the stairs, check the icon first, then the battery, then assume range.
A movement-monitor alarm (no movement for about 20 seconds) is a different device and a different drill. The Lullaby Trust's 'if the monitor alarm sounds' steps are for that class of alarm, not for an out-of-range beep on a video parent unit.
Does a stairwell test change safer-sleep rules?
No. The Lullaby Trust still wants a clear cot, baby on their back, same room for six months. A monitor never replaces that. The stair test only tells you where the parent unit still links.
In shortIn short: test the top, half-landing and foot, door closed then open. A next-door pass can still die on the well. Check mute and battery before you blame the stairs.
Questions parents ask
- Why is the room next door fine if the stairs are not?
- Next door often shares one wall and no turn. The stair path adds a soffit, a door and a change of floor. BT's range note is about how many walls sit between the units, not about how close two bedrooms look on a plan.
- Do I need to stand on every step?
- No. The three stops that change the path are the top, the half-landing and the foot. Linger ten seconds at each so a delayed freeze is not missed.
- The unit only dies when I carry laundry down. Why?
- Your body and a metal-framed basket sit on the same line as the stair walls. Retest with the parent unit at hand height and the basket left on the landing.
- If it beeps at the foot, is the kitchen worth testing?
- Yes, once — so you know whether the hall recovers. If the foot already beeps, treat the kitchen as likely lost until you change placement or where you stand.
Sources
Official pages first. If this page and the official page disagree, the official page wins.
- BT — Troubleshooting the Video Baby Monitor (walls, beep, 1 m gap, mute icon) — checked 10 September 2026
- Which? — How we test baby monitors (three-room walk) — checked 10 September 2026
- The Lullaby Trust — Baby monitors (including movement-alarm steps) — checked 10 September 2026
- The Lullaby Trust — Safer sleep overview — checked 10 September 2026
- RoSPA — Strangulation and asphyxiation — checked 10 September 2026
This is information, not a guarantee of any payment, and not medical, legal or product-safety advice for your home. Prices and rules change; figures carry the date they were checked. Recall status comes from official records only — a product we cannot find is not a safety all-clear. Tell us if we got a fact wrong.